Axiom Support
We are here when you need us
Get help with eSIM compatibility, installation, activation, orders and connectivity.
Installation guides
Learn how to install and activate your Axiom eSIM.
View guides
Check your device
Check whether your phone supports eSIM before purchasing.
Check compatibility
Contact support
Contact the Axiom support team for assistance with your order or eSIM.
support@axiomesim.com
Before contacting support
Check compatibility
Dial *#06# on your device. If an EID is displayed, your device generally supports eSIM.
Keep your order details
Have your Axiom order reference and the email address used during checkout available.
Do not delete your eSIM
If you experience a connection problem, contact support before deleting an installed eSIM from your device.